These terms apply when you browse or buy from www.farmoreexim.com. The website is run by Farmore Exim, a sole proprietorship owned and run by K G Sridhar based (Survey No. 121/1C, Kalmadugu Village, Melmuttukur Post, Gudiyatham Taluk, Vellore District, Tamil Nadu 635806, India). By placing an order you agree to these terms.
Our products
- Our products are foods. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.
- If you are pregnant, breastfeeding, taking medication, or have a medical condition or allergy, please check with your doctor first.
- Our products contain no preservatives or additives. They're packed in a facility that handles other plant powders.
- Store in a cool, dry place and use within the best before date on the pack.
- Product photos show serving ideas. Natural products vary slightly in colour from batch to batch.
- Country of origin: India. FSSAI Lic. No. 12426030000427.
Prices and payment
- All prices are in Indian Rupees and are the final price you pay for the product. Any delivery charge is shown before you pay.
- GSTIN: 33BEIPS2272H1ZF. Prices include GST.
- The minimum order value is ₹100, before delivery charges.
- We may change prices at any time. The price you pay is the one shown when you place your order.
- We accept UPI, debit and credit cards, net banking and wallets, processed securely by Cashfree Payments. We don't offer cash on delivery.
- We take orders only through this website. We don't accept orders or payments over WhatsApp, phone or email, and our team will never ask you to pay to a personal UPI ID.
Orders
- Your order is confirmed when payment succeeds and you see the confirmation page or receive our confirmation email.
- If a product becomes unavailable or a price was shown in error, we'll contact you and give you a full refund if you don't want a substitute.
- We may refuse or cancel orders that look fraudulent or are for resale in bulk. Any payment is refunded in full.
Delivery, cancellations and refunds
See our Shipping & Delivery policy and Refund & Cancellation policy.
Using this website
- Please give us accurate details when you order.
- Don't misuse the website, try to break its security, or use it for anything unlawful.
- The Farmore name, logo, photos and text on this website belong to Farmore Exim. Please don't copy them without permission.
Liability
To the extent the law allows, our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.
Governing law
These terms are governed by the laws of India. Any disputes are subject to the courts of Tamil Nadu.
Changes
We may update these terms from time to time. The version on this page when you place your order applies to that order.
Grievance officer
If you have a complaint about an order, a payment, or how we handle your personal data, contact our grievance officer:
- Name: K G Sridhar
- Designation: Proprietor and Grievance Officer, Farmore Exim
- Email: support@farmoreexim.com
- Phone and WhatsApp: +91 95435 24983 (Monday to Saturday, 10 AM to 6 PM)
- Address: Survey No. 121/1C, Kalmadugu Village, Melmuttukur Post, Gudiyatham Taluk, Vellore District, Tamil Nadu 635806, India
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it. If you're not satisfied with our answer, you can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.